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1.- General information.

This website and any other web pages, sub-domains and sub-sections contained on this website are owned by ATHLETIC CLUB, with registered offices at Calle Alameda de Mazarredo 23, 48009 Bilbao, tax ID no. G-48074264, telephone number 94 424 08 77 and registered at the Registry of Sports Associations under number CD0000617.

By using the website and any other web pages, sub-domains and sub-sections contained on this website, it will be understood that you have read, understood and accepted, without any limits or reservations whatsoever, the conditions for using the website included in this legal notice and personal data protection policy, constituting its use and the express and full acceptance of these terms and conditions and personal data protection policy in the version published at the time of access, without prejudice to any special conditions that may apply with respect to certain specific services on the website, the prior acceptance of which is an essential requirement to access it.

If you do not agree to the conditions set out in this legal notice, do not use the website, because, we reiterate, its use will imply acceptance of the legal terms contained in this document.

Any person accessing the website will have the status of a user. Accessing some parts of the services provided via the website will require the USER to fill out an electronic form with a number of accurate legal data.

ATHLETIC CLUB reserves the right to change the terms and conditions that appear on this website, as well as expand the contents, information, etc. at any time without prior notice and, therefore, advises users to visit at reasonable intervals in case any modifications have been made.

If we translate this legal notice, our privacy policy, or any other usage regulations, policies and procedures that may be published on the website from time to time into other languages, the Spanish version of each of these documents shall be the one that governs the use of services and, if there is a conflict between the Spanish version and a translated version, the Spanish version shall prevail.

2.- Intellectual property and use of website content.

The owner of the content and elements that make up this website, and any other web pages, sub-domains and sub-sections contained on this website is ATHLETIC CLUB, with the intellectual and industrial property and, in particular, all of the source codes, text, images, design, logos, software, animations, databases, trademarks, trade names and symbols, sounds and other graphic or sound elements on the pages of the website therefore also belonging to it. This is not a closed list but for illustrative purposes only and these elements are adequately protected in accordance with Spanish and international laws on intellectual and industrial property.

The user agrees to use the contents in a diligent and proper manner, in accordance with the law, morality and public order. ATHLETIC CLUB authorises users to view information contained on this website and to make private copies (simple activity of downloading and storing on their computer systems), as long as the items are intended solely for personal use or for journalistic purposes.

The use of website content and its distribution, modification, transfer to third parties, reproduction, transformation or public communication by any means and technology beyond the purposes expressly set forth in the preceding paragraph is prohibited, requiring the express prior consent of ATHLETIC CLUB to do so, with any action contrary to this text constituting a breach of the rules relating to the rights of intellectual and industrial property.

However, the use of is allowed, provided that its integrity is respected and that the original source is identified as being this website belonging to ATHLETIC CLUB, with any kind of biased use or use which is contrary to its nature being expressly forbidden. ATHLETIC CLUB reserves the right to take any legal actions in defence of its rights.

3.- Automated treatment of personal data.

One of ATHLETIC’s objectives is to protect your information online, as well as all personal information that reaches the Club. You can visit our website or download the official Athletic Club mobile phone app and look at all the information collected there and leave your personal data freely in those cases where they are requested. Data collected via the website or the official Athletic Club mobile phone app are incorporated into the ATHLETIC CLUB files, having been previously notified to the Spanish Data Protection Agency.

ATHLETIC CLUB wants users of this website to have the appropriate information to decide expressly, precisely, unequivocally, freely and voluntarily whether they want to provide their data as required. In this regard, the user is informed that all personal data that ATHLETIC CLUB collects via the website or the official Athletic Club mobile phone app are used solely for the purposes of:

- maintaining contact and communicating with the user,
- managing relationships with members and attendees at sporting venues,
- controlling access and complying with the prevention of violence at sporting venues,
- managing requests or services requested via the website or the official club APP and any relationships, including contractual relationships where appropriate, arising therefrom,
- carrying out opinion polls and satisfaction surveys
- carrying out prize draws and promotions for our members and supporters
- and for sending information and commercial offers by e-mail or post about products and services from ATHLETIC CLUB, ATHLETIC CLUB FUNDAZIOA or companies that sponsor and collaborate with the club and members of the Foundation in order to send commercial information about them. If you do not wish to receive such information by e-mail, you can send an e-mail to that effect to:

Any comments you make in the ATHLETIC CLUB and ATHLETIC CLUB FUNDAZIOA profiles on social networks may be published on our website, as well as any photographs included in those comments.

The provision of certain registration data (or their use if you are already registered as a member or supporter and mark the corresponding option on the registration form, or data from your Facebook profile if you use the Facebook Connect option to register) shall be compulsory in some cases: for example, to access certain services or content, such as online shopping, online supporter, contact, VIP area, access to view or download audiovisual content ... as these data are essential requirements for the purposes described further above in this section. Failure to provide the information will mean that we cannot carry out the services requested.

If users provide the personal data of third parties so that they are beneficiaries of services, they declare that they have prior express consent from them to disclose these data to us and are responsible for informing all of them that these data have been included in our files.

Users undertake to input accurate, current, truthful data so as not to mislead the recipients of information and not to impersonate other users by using their registration data for different services and / or content on the website.

In accordance with articles 5.1 and 11 of the Organic Law on the Protection of Personal Data (LOPD), we inform you that any data you provide us may be disclosed to third parties for purposes directly related to the legitimate functions of the transferor and transferee. Thus, they will be disclosed to the company that is responsible at any particular time for managing the collection of products acquired or shipment and distribution thereof; to those entities or organisations to which the Club is legally obliged to disclose data, for example the Liga de Futbol Profesional (National Professional Football League) and the incumbent of the programme for managing members, third parties that impose anti-violence regulations and the Liga de Futbol Profesional for controlling access and complying with anti-violence regulations at sporting venues; some events organised by ATHLETIC CLUB photographs and/or videos may be used on the website and profiles that the club has on any social networks and YouTube to report events and be part of the photographic and videographic record of the event.

ATHLETIC has adopted the necessary technical and organisational measures to ensure the security of personal data and prevent its unauthorised alteration, loss, treatment or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether from human action or physical or natural means.

You may exercise your rights of access, cancellation, rectification and opposition, recognised by the Organic Law on the Protection of Personal Data (LOPD) by means of a signed written request to ATHLETIC CLUB, Alameda de Mazarredo 23, 48009 Bilbao, enclosing a copy of your ID card (or corresponding document). If you wish to modify your data, you must notify the club at the same address, with the club disclaiming all liability if you fail to do so.

4.- Passwords.

If the user requires the use of personal passwords to access some of the services provided through this website, the USER will be responsible for their diligent safekeeping, use and storage and it is expressly prohibited to pass them on to third parties, with the USER being liable for any harmful consequences that may arise for the owner of the website and other users. The USER must communicate the theft or loss of their password as soon as possible to ATHLETIC CLUB so that the club can adopt the appropriate measures, with the USER being liable for any damages that ATHLETIC CLUB and other USERS may face as a result of a delay in communication.

Under no circumstances shall ATHLETIC CLUB be liable for any repercussions that may arise regarding personal data from any attacks or unauthorised access to the systems that are impossible to detect by the security measures implemented, even when it is due to a lack of diligence by a registered user regarding the safeguarding and keeping of their access password or their own personal data.

5.- Cookies.

Please note that the ATHLETIC CLUB website uses cookies. A cookie is a small piece of information stored on a user's computer by a website. Cookies are used because websites do not have a memory. A user that goes from one website to another is not recognised as the same user. Cookies enable the website to recognise the user's browser. Therefore, cookies are generally used to remember the options that a user has chosen (e.g., remembering the language that the user uses) or to recognise users that frequent the website.

Cookies can be "per session" or persistent. Per-session cookies make it possible to identify a user during a live session, which means that cookies are stored and are only valid for the duration of an active session, i.e. during your visit to the website. These cookies do not permanently record any information on the hard drive of your computer and expire at the end of the session.

Our website uses two types of cookies:

• Technical Cookies: We use technical cookies to show our website, make sure that it works correctly, create your user account, start your session and manage your bookings. These technical cookies are necessary for our website to operate correctly.

• Functional Cookies: We also use functional cookies to remember your preferences, to help you use our website efficiently and effectively and to remember your favourite language. These functional cookies are not required for the operation of our website but they add functionality to it to improve the user experience.

In general, the cookies that we use are only associated to an anonymous user and their computer and do not provide references that make it possible to work out the name and surnames of the user.

Browsing without cookies

Users can always customise the use of "cookies", as well as prevent the collection of "cookies" by modifying the user’s browser options, among the most common of which are:

- Firefox: Options\Privacy\Tracking\tell websites that you do not want to be tracked
- Chrome: Chrome Menu\ Settings\Show advanced settings \ Privacy \ Content settings \ Cookies \ Block sites from setting any data
- Safari: Preferences \ Privacy \ Block cookies
- Explorer: Tools / Internet options \ Privacy \ Settings \ move the slider all the way up to block all cookies or completely to the bottom to allow all cookies, and then click OK.

Completely blocking "cookies” may prevent some websites from being displayed correctly.

Cookies used

We specifically use the following types of cookies on our website:

Persistent (Own)
Used for user registration, forms and language selection. The user registration cookie expires when the user decides to log out. The language cookie expires when the user decides to delete it from the browser.

Google Analytics (Third-party cookie)
Analysis of user profiles, measurement of traffic data Google controls the time of expiry of these cookies. They usually expire within two years.

Twitter (Third-party cookie)
Viewing content via Twitter. Twitter controls the time of expiry of these cookies. They usually expire after one month.

YouTube (Third-party cookie)
Viewing videos embedded on the ATHLETIC website. Cookies are only installed when the user hits "play" on the video. Google controls the time of expiry of these cookies. Some expire at the end of the session and others can last up to ten years.

To remove cookies from a site, go to your browser settings, find those associated to the domain in question and eliminate them.

6.- Security.

This website uses the HTTPS (SSL) protocol to establish a secure communication channel between the server and the user for sending their encrypted personal data to the server, so that, even on the assumption that the line was being "monitored" by unauthorised third parties, they could not access the data in an intelligible form. This protocol is used not only to collect data associated to orders made, but also to collect data at the time of registration.

When using "payment gateway" services for a commercial transaction over the Internet, data that may relate the identification of the means of payment to the identity of its holder are not stored, unless it is necessary for their legitimate purposes. In any event, payment information is encrypted and only the 4 last numbers of a credit card can be seen, and this only by its holder.

We have chosen providers that use the HTTPS (SSL) protocol to establish a secure channel of communication between our website and the device you use (computer, mobile phone…) when you send your personal data (for example buying a ticket or you using our on-line store). When you see the letters “https” and a padlock together with the URL in the address bar of your browser means that your data travels encrypted (the “s” means “safe”) between your device and our website, ensuring the confidentiality of the information that you send us, disallowing the access to the information to third parties.

7.- Responsibility/liability.

A) General points.

The interest of ATHLETIC CLUB is for this website to work as effectively as possible and to meet the purpose for which it was created, but it is not responsible for any typographical, formal or numerical errors that the website may contain, the accuracy of the information contained on it or any possible malfunctions or anomalies in its operation.

ATHLETIC CLUB does not guarantee that the website and server are free of viruses and it will not be liable for any damage caused by accessing the website or the inability to access it.

B) Links and hyperlinks.

ATHLETIC CLUB may provide access to other websites that we believe may be of interest. The purpose of these links is only to facilitate the search for resources that may interest you via the Internet. However, these websites do not belong to ATHLETIC CLUB, nor does it review their content and, therefore, it cannot be responsible for them or any services that may appear on these sites, for the operation of linked pages, their use and treatment of data, any possible infringements that, where appropriate, they may commit or any possible damages that may arise from accessing or using them. The existence of a link does not imply the existence of a relational link between ATHLETIC CLUB and persons or entities that own this content or sites where it can be found.

By using this website, we consider that the user has read this document carefully and has understood and followed its advice. If the user does not agree with this data protection policy or with the advice given in it, please do not use our website.

8.- Jurisdiction and competence.

In the event of conflict or dispute with regard to the interpretation of these conditions, and any issue related to the services of this website, Spanish jurisdiction and regulations will apply, while the competent courts will be those of Bilbao.

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