Athletic Club Contact: phone, email, timetables | Athletic Club Official Website

Contact

Customer service department

Phone:
+34 94 406 18 98

E-mail:

[email protected]

Office hours (all times CET/CEST):
Monday-Friday: 08:00-18:30, (Friday until 18:00).
Summer: Monday-Friday, 08:30-14:40 (June 15-August 31).

📍  San Mamés (next to Gate 20), Rafael Moreno Pichichi St. 48013 Bilbao.

Club Members' service department

Phone:
+34 94 406 18 98

E-mail:

[email protected]

Whatsapp and Telegram (Members only):

+34 688 88 33 55

Office hours:
Monday-Friday: 08:00-18:30, (Friday until 18:00).
Summer: Monday-Friday, 08:30-14:40 (June 15-August 31).

📍  San Mamés (next to Gate 20), Rafael Moreno Pichichi St. 48013 Bilbao.

Ibaigane office

Phone:
+34 94 424 08 77

📍  Ibaigane Palace, Alameda Mazarredo, 23. 48009 Bilbao.

➕ Information about Ibaigane

Athletic Club Museum

Phone:
+34 94 466 11 00

E-mail:
[email protected]

Opening times:

With the exception of match days or training days at San Mames: Tuesday to Sunday from 10:00 to 20:00 (March-October) / from 10:00 to 19:00 (November-February)

📍  San Mamés (next to Gate 20), Rafael Moreno Pichichi St. 48013 Bilbao.

Information about the museum

Foundation

Phone:
+34 902 54 45 54
+34 94 661 20 04

E-mail:

[email protected]

📍  Ibaigane Palace, Alameda Mazarredo, 23. 48009 Bilbao.

➕ Information about the Foundation

Lezama Training Centre

Phone:
+34 944 55 60 88

📍 Lezama Facilities. Barrio Garaioltza, 147, 48196 Lezama, Bizkaia.

Information about Lezama

San Mames BAT (VIP Area)

Phone:
+34 946 854 180

E-mail:
[email protected]

Office hours (with prior appointment):
Monday-Thursday: 08:30-17:00. Friday: 08:30-14:30.
Summer hours (June 16- September 1): 08:30-14:30.

Information about San Mames BAT

Events

Phone:
+34 946 854 180

E-mail:
[email protected]

Office hours:
Monday-Thursday: 08:30-17:00. Friday: 08:30-14:30.
Summer hours (June 16-September 1): 08:30-14:30.

Information about Events

San Mamés Restaurant

Phone number:
+34 944 39 51 38

E-mail: 

[email protected]

Opening hours: Closed on Mondays / Tuesday, Wednesday and Sunday: 13:00-15:30 / Thursday: 13:00-15:30 / Friday and Saturday: 13:00-15:30 and 20:00-22:00.

On matchdays at San Mamés, it is closed from two hours before kick-off until 90 minutes after the match finishes.

 📍  San Mamés (Access D, next to Gate 14), Rafael Moreno Pichichi St. 48013 Bilbao.

➕ Information about San Mamés Jatetxea

Bar La Campa de los Ingleses

Phone number:
+34 610 12 35 57

E-mail: 
[email protected]

Opening hours: Monday-Thursday: 09:30-20:00 / Friday: 09:30-22:00 / Saturday: 10:00-20:00 / Sunday: 10:00-20:00.

On matchdays at San Mamés, it is closed from two hours before kick-off until 90 minutes after the match finishes.

📍 San Mamés (Next to the Official AC Store), Rafael Moreno Pichichi St. 48013 Bilbao.

➕ Information about Bar La Campa de los Ingleses

Commercial

Phone:
+34 94 424 81 59

E-mail:
[email protected]

📍  Ibaigane Palace, Alameda Mazarredo, 23. 48009 Bilbao.

Official Complaints Mailbox

E-mail:
[email protected]

If any person wishes to communicate a complaint in relation to the Code of Ethics or any other matter, they may do so through this e-mail address.

Athletic Club has a Regulatory Compliance Officer, whose tasks are carried out by the Club’s Legal Director.